Retail Video Chat Kiosk
When Bridgestone Golf wanted to directly engage their customers, we built a custom Video Chat Kiosk for their ball-fitting team, called B-FIT.
B-FIT is Bridgestone Golf’s free online consultation service, designed to help customers select the perfect golf ball. The service includes live video consultations in retail stores. Since launch, customers who have used the service have raved about the convenience and unique advantages of face-to-face conversations with Bridgestone’s ball-fitting technicians.
We developed the Video Chat Kiosk using the following technologies:
- OpenTok WebRTC API for video/audio services
- SignalR for real-time chat request notifications
- HTML 5 Client for the Microsoft Windows based Kiosk
- iOS for the iPad version of the Kiosk